Vertical Wave Business Telephone System

Vertical Wave is a business phone system with integrated customer service and productivity applications which offers reliability and scalability at an affordable cost.

The Wave unified communications solution,

Scales from 10 to 500 users Supports multiple sites - systems can be networked Connects to traditional or IP trunks Works with a wide range of endpoints Allows a planned migration to VoIP telephony. Supports users at HQ, in a branch office, at home,

  or on the road

Wave is ideal for the cost conscious SME and distributed organisations, such as retailers, pharmacies and restaurants, that want to use unified communications and other VoIP applications.

Base Applications

These are available 'out of the box' to all licensed users. The base applications include ViewPoint, a desktop call management tool, that supports and provides the interface to,

Visual Voicemail, Unified Messaging, Presence Management Call Recording User-configurable VIP call handling Remote worker mobility solutions Customer service automation (IVR) applications.

Unlike many systems, Wave offers call recording, archiving and search capabilities to all Wave users without any additional software license.

Add-on Applications

These are ready-to-run and ready-to-license. Wave's Applications

Inside(™) architecture gives businesses the flexibility to enable -

on demand - advanced applications such as,

Wave Contact Center, Wave Conference Manager Wave Voice Server Wave Fax Manager.

Base Applications

Wave Viewpoint™ Desktop Unified Messaging Auto Attendant Call Management Presence ManagementWave Global Administrator™ Visual Voicemail Call Recording

Add-on Applications

Wave Contact Center™ Wave Fax Manager™ Wave Global Reporter™ Wave Conference Manager™ Wave Voice Server™ Wave Global Manager™

End Points

Vertical IP Phones Vertical Digital Phones Analogue Phones

Phone System Highlights

Analogue TUI Features Authorization Code Auto Dial Barge In Call History/Lists Call Page, System & Zone Call Park Call Recording Caller ID with Blocking Camp On Centralized Trunking

Class of Service Coach Conference - Ad Hoc and Meet Me Customizable Inbound/Outbound Routing Do Not Disturb DSS/BLF Extension Pickup Feature Code Access Group Pickup Hold

Intercom Listen/Pickup Message Waiting Monitor Multiple Line Appearance Music On Hold Mute Night answer Phone LCD Voicemail Status Private Networking

Shared Line Appearance SIP Trunking Speed Dial System Speed Dial Transfer — Blind/Supervised Unified Dial Plan User Forward Voice Call Workgroups QoS — DiffServ and IP TOS classification SIP RFC 3261 Voice Codecs — G.711, G.723.1, G.729a 4 FXS and 4 FXO ports

The base Wave IP 2500 system is a rack-mountable server that measures 17.6” wide (447mm) x 19” deep (483mm) x 4.35” high (111mm) and weighs 26 lbs (11.8kg). The base system supports:

Up to 500 users Up to 10 PRI ISDN Up to 240 SIP trunk channels

The Wave Expansion Unit (EXU) measures 17.6” wide (447mm) x 19” deep (483mm) x 2.6” high (66mm) and weighs 19 lbs (8.6kg). Each EXU supports up to 96 additional users or trunk capacity.

South East

Communications Ltd